Yes, we ship all over the world. Shipping costs do not apply together with Returns, As a company we take all the potential problems & cost out of purchasing. We run discounts and promotions all year, so stay tuned for exclusive deals.  See Terms & Conditions. 

It depends on where you are. Orders processed in the UK will take 3 - 7 business days to arrive. International deliveries can take anywhere from 7 - 14 days.  Delivery details will be provided in your confirmation email.  See Terms & Conditions

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. See Returns Policy

Our signature slipper is a perfect blank canvas just waiting for your imagination to become a reality.

We are also able to get stitched initials placed on the product and personalized labels and packaging at a cost. See Contact Us

*  We currently do not have a Repair Service.

Cleaning normally takes a good shake outside or a quick wipe over with a lint brush or roller.

For a stain or spillage do not fully submerge the whole slipper in water. Use a warm / cold wet cloth with wool detergent if needed on affected area only and lay flat to dry.

Do not use a washing machine or tumble dryer. Please Contact Us if you have any concerns prior to cleaning. See The Benefits Of Luxury British Wool.